Dubai, UAE – The Petshop, the UAE’s largest pet care retailer, has completed the acquisition of PetHaus, a specialist retailer and service provider in the UAE. This strategic move further reinforces The Petshop’s leading pet care industry development in the UAE and supports its ongoing growth and expansion efforts across the country.
As part of the acquisition, The Petshop will take over the day-to-day operations of PetHaus’ two stores located in City Land Mall and on Sheikh Zayed Road. PetHaus will continue to run as its own brand under The Petshop Group, alongside other group brands like Petsville (boarding and daycare), Lucky Vet (veterinary services), and PetHQ (B2B distribution).
Amr Hazem, CEO of The Petshop Group, said, “The acquisition of PetHaus is a milestone in The Petshop Group’s strategic growth journey. Adding PetHaus to our expanding footprint underscores our commitment to enhancing our presence in key communities across Dubai, while providing high quality products and services to residents with the utmost convenience.”
PetHaus was initially launched in 2020 as an e-commerce platform and subsequently expanded into physical retail with locations on Sheikh Zayed Road and at Cityland Mall. In addition to retail, PetHaus also offers cat boarding services, making it a complementary addition to The Petshop’s existing service ecosystem.
Established in 2011, The Petshop has built a strong omnichannel presence through its nine brick-and-mortar stores, a comprehensive e-commerce platform serving all Emirates, and a wide range of services including grooming, relocation and aquatic services. The acquisition of PetHaus aligns with The Petshop’s vision to expand its footprint and provide enhanced offerings to a broader customer base.
With backing from Aliph Capital, a UAE-based private equity firm that invested in The Petshop Group in 2022, the company is actively working to bring together the fragmented pet care market in the UAE and grow its business across the Middle East. Today, the Group offers over 12,000 products in-store and online, distributes more than 50 exclusive global brands like Lily’s Kitchen, Open Farm, , Orijen, and Acana, and runs advanced warehousing and fast delivery services.
For more information, please visit thepetshop.com.
About The Petshop Group
The Petshop is the leading specialist retailer of pet goods, accessories, and aquatics in the Middle East. Founded in 2011 by Charlotte and Anders Jorgensen, the company grew from their small villa in Dubai into the largest retailer of pet food and supplies in the region. The Petshop has nine stores in the UAE, including two massive Megastores in Dubai Investment Park, Dubai and Al Reem Island, . Abu Dhabi. The Petshop also offers an online store with over 12,000 products. In addition to selling products, The Petshop offers a variety of pet-related services, including pet relocation and mobile and in-store grooming for cats and dogs and aquatic services. The company aims to bring happiness to pets and their owners every day.
About PetHaus
Founded in 2020, PetHaus is a UAE pet based specialty retailer, offering retail products, cat boarding and two physical stores. Established with the mission to prioritize the well-being of pets, striving to provide superior products, PetHaus provides a wide range of pet supplies for dogs, cats, small animals, birds,reptiles and fish.